High quality repair using OE parts and equipment
If your customer is cost-conscious and prepared to wait a few days, then repair might be a preferred option over remanufacture, which offers the benefit of quick turnaround and assured long term reliability, although at a higher cost. We repair thousands of components every year, using OE equipment, software, genuine parts and trained engineers, so our work is of the highest quality.
Letting the customer choose between remanufacture and repair makes sound financial sense. By giving your customers the choice, you not only convey an impression of trustworthiness and high-level technical expertise, but their expectations can be better managed – and they will value quality and service much more highly, rather than focusing solely on cost. This will have a positive effect on your customer retention and referral rates.